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Customer Health Score Calculator helps you measure the effectiveness and profitability of your marketing investments.

Formule

Health Score = Σ (Signal Weight × Signal Value) / Max Possible

Guide étape par étape

  1. 1Score usage, NPS, support tickets, payment history
  2. 2Calculate the result using the formula
  3. 3Compare against benchmarks to evaluate performance

Exemples résolus

Entrée
Usage 40pts + NPS 30pts + payment 20pts = 90/100
Résultat
Health Score = 90%

Erreurs courantes à éviter

  • Not accounting for all costs in the calculation
  • Ignoring attribution window when measuring results

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Paramètres