כיצד לחשב את Cohort Retention

learn.whatIsHeading

Tracks what percentage of customers from each signup cohort remain active over time. Measures product-market fit and customer satisfaction.

מדריך שלב אחר שלב

1. 1Group customers by signup month or year
2. 2Track activity status in subsequent months
3. 3Calculate % still active at each interval
4. 4Graph cohort retention curves
5. 5Compare across cohorts

Worked Examples

Common Mistakes to Avoid

• ✕Not separating churn by reason (price, product, competition)
• ✕Assuming current retention continues unchanged

Frequently Asked Questions