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Customer Lifetime Value (LTV or CLV) is the total revenue a business can expect from a single customer throughout their entire relationship. It is one of the most important metrics in business — knowing your LTV helps determine how much you can profitably spend to acquire a customer (CAC).

공식

Simple LTV = Average order value × Purchase frequency × Average customer lifespan
LTV
Simple LTV × Gross margin % — Simple LTV × Gross margin %

단계별 가이드

  1. 1Simple LTV = Average order value × Purchase frequency × Average customer lifespan
  2. 2Gross profit LTV = Simple LTV × Gross margin %
  3. 3LTV:CAC ratio: healthy businesses target 3:1 or higher
  4. 4Average customer lifespan = 1 / churn rate

풀어진 예시

입력
£75 avg order, 4 purchases/year, 3-year lifespan
결과
LTV = £900
£75 × 4 × 3 = £900
입력
Same but 40% gross margin
결과
Profit LTV = £360
£900 × 40% = £360

자주 묻는 질문

What is Customer Ltv?

Customer Lifetime Value (LTV or CLV) is the total revenue a business can expect from a single customer throughout their entire relationship. It is one of the most important metrics in business — knowing your LTV helps determine how much you can profitably spend to acquire a customer (CAC)

How accurate is the Customer Ltv calculator?

The calculator uses the standard published formula for customer ltv. Results are accurate to the precision of the inputs you provide. For financial, medical, or legal decisions, always verify with a qualified professional.

What units does the Customer Ltv calculator use?

This calculator works with inches, percentages. You can enter values in the units shown — the calculator handles all conversions internally.

What formula does the Customer Ltv calculator use?

The core formula is: Simple LTV = Average order value × Purchase frequency × Average customer lifespan. Each step in the calculation is shown so you can verify the result manually.

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