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Jinsi ya kukokotoa L T Vto C A C Ratio

L T Vto C A C Ratio ni nini?

Compares lifetime value to customer acquisition cost ratio to assess business unit profitability and sustainability. Critical SaaS metric.

Mwongozo wa Hatua kwa Hatua

  1. 1Calculate CLV (lifetime profit per customer)
  2. 2Calculate CAC (total acquisition cost per customer)
  3. 3Divide: CLV ÷ CAC
  4. 4Compare: 3:1 acceptable, 5:1 excellent

Mifano Iliyotatuliwa

Ingizo
CLV $2500, CAC $100
Matokeo
25:1 ratio

Makosa ya Kawaida ya Kuepuka

  • Using gross profit instead of net profit for CLV
  • Including one-time setup costs in recurring revenue CLV

Maswali yanayoulizwa mara kwa mara

Why is this ratio important?

Shows how many dollars of value each acquisition dollar generates; indicator of sustainable growth.

How can I improve the ratio?

Increase CLV through retention and upsell; decrease CAC through channel optimization and referrals.

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