Як розрахувати Burnout Inventory

Що таке Burnout Inventory?

The Maslach Burnout Inventory (MBI) Score Calculator measures occupational burnout across three dimensions: emotional exhaustion, depersonalization, and personal accomplishment, using 22 items each rated on a 0-6 frequency scale.

Формула

EE

Emotional Exhaustion (points (0-54)) — Feeling emotionally drained and overwhelmed by work demands

DP

Depersonalization (points (0-30)) — Treating colleagues/clients as impersonal objects; cynicism and detachment

PA

Personal Accomplishment (points (0-48)) — Sense of competence and achievement at work; LOW scores indicate burnout

Fi

Item Frequency (points (0-6)) — 0=Never, 1=Few times/year, 2=Monthly, 3=Few times/month, 4=Weekly, 5=Few times/week, 6=Daily

Покрокова інструкція

1. 1Rate 22 items on frequency from 0 (never) to 6 (every day)
2. 2Calculate Emotional Exhaustion (9 items, max 54): high burnout >= 27
3. 3Calculate Depersonalization (5 items, max 30): high burnout >= 13
4. 4Calculate Personal Accomplishment (8 items, max 48): high burnout <= 21 (low PA indicates burnout)

Розв'язані приклади

Поширені помилки

• ✕Combining the three subscales into a single "burnout score" — the MBI authors explicitly state the three dimensions should remain separate
• ✕Scoring Personal Accomplishment in the same direction as EE and DP — low PA scores indicate burnout (reverse direction)
• ✕Using the original 1981 cutoffs without considering updated norms for your specific profession

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