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How to Calculate Unit Economics

What is Unit Economics?

Analyzes revenue and costs at the per-customer level to determine profitability unit. Shows if the business model is viable before scaling.

Step-by-Step Guide

  1. 1Customer lifetime value (revenue across relationship)
  2. 2Customer acquisition cost (marketing and sales)
  3. 3Calculate ratio: CLV ÷ CAC
  4. 4Add gross margin analysis
  5. 5Ensure CAC payback < 12 months

Worked Examples

Input
$100 LTV, $30 CAC
Result
3.3:1

Common Mistakes to Avoid

  • Not including fully-loaded customer costs (support, ops)
  • Using gross revenue instead of net in CLV

Frequently Asked Questions

What's healthy unit economics?

CLV:CAC ratio 3:1+ minimum, CAC payback 12 months max, gross margin 70%+ for SaaS.

How do I improve unit economics?

Increase prices or usage, reduce churn, decrease CAC, or shift to higher-margin products.

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